Mailing list policy

Occasionally the Student Systems Support Centre (SSSC) may email you as an active eVision user for the following reasons:

  • to inform you of any changes to system availability, such as planned downtime, ‘at-risk’ periods and any unexpected downtime, and will update you when normal service will resume
  • to inform you of any new or significant changes to functionality which may affect you. These targeted emails will be based upon your existing eVision access and should mean you only receive emails regarding areas of eVision which you use. If you receive emails regarding areas of eVision which you do not use, then please check with your Information Custodian (IC) to ensure any historic access has been removed from your login
  • to inform you of any eVision upgrades which may affect when you can access eVision or how functionality may appear to you.
  • to allow you to feedback on the service you have received from the SSSC and the usefulness and usability of the eVision functionality, such as in the context of the User Experience Survey.

The number of emails you receive from the SSSC will be kept to a minimum to inform you of any essential information and provide you with an opportunity to feedback to us. The Student Systems Notices webpage and the getting help with eVision page are also useful sources of information for any system availability, new functionality and planned upgrades. Where new functionality has been released or changes to existing functionality have been made then the eVision User Guides and Documentation on the Student Systems webpages will also be updated and/or created in order to provide you with up to date support.

All student systems available

Please also see the Systems Availability page for details of the status of each system. For scheduled downtime please see the Notices page for more information.

**Please note that the Student Systems Support Centre (SSSC) will be closed over the Easter break from 3pm Wednesday 27th March to 8.30am on Tuesday 2nd April. We will also be operating with limited staff cover until Monday 15th April. If you are unable to contact us by phone over this period please send an email and we will get back to you as soon as possible. Apologies for any inconvenience caused.**


Contact us

Student Systems
01865 (2)84848

Opening Hours: 
08:30 - 17:00 Mon - Fri
(excluding bank holidays & fixed closure days)