Guidance for staff on student administration and support
For OSC assistance, including access queries, users should contact the Student Systems Support Centre using the details on the right hand side.
Oracle Service Cloud is a web-based Customer Relationship Management (CRM) system that provides a host of tools to support customer delivery including:
Departments are responsible for maintaining their own in-house training documents and procedures for the Oracle Service Cloud (OSC) system. However, the Student Systems Support Centre are able to assist if there are any specific requirements including the addition or amendment of reports.
LOGIN TO EVISION
LOGIN TO SITS:VISION
LOGIN TO OxCORT
LOGIN TO EAP
Please also see the Systems Availability page for details of the status of each system. For scheduled downtime please see the Notices page for more information.
Please note that the Student Systems Support Centre will close at 4.45pm on Wednesday 15th January due to essential electrical work being undertaken.
08:30 - 17:00 Mon - Fri
(excl. BHs & fixed closure days)
Gibson Building, Ground Floor
Radcliffe Observatory Quarter
Oxford OX2 6GG