Guidance for staff on student administration and support
The Student Support Plan (SSP) is a short, summary document which identifies recommended reasonable adjustments to meet Equality Act duties. It is prepared by a member of the Disability Advisory Service (DAS) team in collaboration with the student, involving staff in colleges and departments if needed.
It is not designed to replace the need for a Personal Evacuation and Emergency Plan (PEEP) or appropriate risk assessments for medical or disability-related issues. Colleges and departments are responsible for undertaking this work.
It also does not list routinely building adjustments or residential accommodation adjustments; these are a matter for the relevant college or department. However, the DAS will be happy to provide more detailed information in individual cases, and work collaboratively with the student, college and department and involve the University Estates Access team where necessary.
The DAS sends an electronic copy of the SSP to the following people:
Disability coordinators should then circulate the SSP or relevant information to other staff on a ‘need-to-know’ basis. Information should only be shared with those who are involved directly in providing support or services to students. Visit the Confidentiality webpage for further advice for staff.
It is the responsibility of each college and department disability coordinator to review the reasonable adjustments recommended and evaluate if they apply to their context. Disability coordinators are advised to liaise with their opposite number in the relevant college or department to ensure all adjustments are made where needed. A list of disability coordinators is provided on the Disability Advisory Service webpages on the Oxford Students website. The roles and responsibilities of disability coordinators in colleges and departments are set out on the Disability Lead and Coordinator webpage.
The DAS recommends students share this document with their academic and specialist support staff, including medical staff if necessary, and use it as a basis for discussion about the nature of their disability with the staff with whom they are working.
Note: The Disability Advisory Service does not routinely share a copy of the Disabled Students Allowance Study Needs Assessment Report. It is the responsibility of the student to share this with their college or department if they wish.
The SSP is a working document and can be reviewed when needed. Students are encouraged to get back in touch with the DAS if circumstances change. We also welcome input from staff to ensure recommendations are appropriate to the study context. If staff have questions or concerns about the content of the SSP they should feel free to contact the DAS.
Disability Advisory Service
3 Worcester Street
Oxford, OX1 2BX