Accessibility Statement: TMS

This accessibility statement applies to the Teaching Management System (TMS) at

This website is run by Student Systems at the University of Oxford. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability. In addition, major operating systems produce the following guidance:

How accessible is this website?

We know some parts of this website are not fully accessible:

  • Save as PDF

    We are aware of an accessibility issue with the save as PDF function, which allows Tutors to export Academic Reports from the system by using the save as PDF functionality of browsers’ print processes.

    Automated testing on the exported PDF files against the Matahorn Protocol revealed multiple failures in encoding.

    If you encounter any problems using the PDF’s created via the ‘print as PDF’ process and are using a Mac, you can alternatively use Safari’s archiving facility (Save as -> Web archive.)

  • Visual cues for relationships between content elements not explicitly indicated with appropriate semantics.

    Some of the key/value pair content in the site has not been programmatically determined by the use of definition list, meaning relationships between those data pairs may not be effectively conveyed to some users, screen reader users in particular.

  • Page titles inconsistent and insufficiently descriptive.

    A few pages within the site do not adhere to the site convention of "page title | site tile" employed on the majority of the site and aren't descriptive of the content and/or purpose of page.

The TMS project closed in May 2022 and two new governance groups will be forming during 2022. These groups will be reviewing the next phase of TMS enhancements including resolving the accessibility issues that were not resolved during the project.

Feedback and contact information

Please contact us if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the website
  • If you find an accessibility problem not listed on this statement
  • If you have positive feedback on the accessibility considerations made.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact using the details below:

Opening Hours:
08:30 - 17:00 Mon - Fri
(excl. Bank holidays and fixed closure days)

Gibson Building, Ground Floor
Radcliffe Observatory Quarter
Woodstock Road
Oxford OX2 6GG

We’ll consider your request and get back to you in a maximum of six days.

If you have any difficulty in contacting our support team:


Please contact your College office or tutor.


Please contact your academic administration team or tutorial office as appropriate.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Oxford is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Information in alternative formats

Students and staff of the University may make use of the free SensusAccess tool on the Bodleian website to convert certain types of files into a more accessible format, such as accessible text, audio, e-book or digital braille. If you need further information or wish to discuss provision of an alternative format, please contact the Student Systems Support Centre.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.

Disproportionate burden

At this time we make no claims of disproportionate burden.

What we’re doing to improve accessibility

We want our website to offer the best experience possible for all of our users. In addition to implementing fixes for the issues identified, we are working in several other ways:

  • we plan to train members of student systems in how make accessible content
  • we are revising our software development workflow to ensure that new functionality is designed, developed and tested with accessibility in mind
  • we continuously improve any systems that we have capacity or funding for. In those cases, accessibility will be an important requirement within the design and accessibility statements will be reviewed as part of testing activity
  • where a system is not being updated, we will review accessibility statements at least annually

Preparation of this accessibility statement

This statement was prepared on 10 August 2021.

This website was last tested in April 2022. The test was carried out by our own testing team.

All pages have been tested for accessibility as a part of our routine development process. An external accessibility audit and review was also carried out.

All student systems available!

Please also see the System Availability page for details of the status of each system. For details of scheduled downtime please see the Notices page.

**For details of Student Systems Support Centre (SSSC) service availability and Christmas closure dates please see the Notices page.**


Contact us

Student Systems
01865 (2)84848

Opening Hours: 
08:30 - 17:00 Mon - Fri
(excluding bank holidays & fixed closure days)