Staff training

Student Welfare and Support Services offer high quality, professional training to support staff across the collegiate University. A summary of the training courses that are available can be viewed below, along with details on how to book.

Sexual Harassment and Violence Support Service

The Sexual Harassment and Violence Support Service provides a variety of training for staff at the University. The key aims of our training are to raise awareness of the prevalence and impact of sexual violence, ensure students receive safe and appropriate responses when seeking support, and to share details of the Sexual Harassment and Violence Support Service so that students can be signposted and referred with confidence. A range of specialist training is available, tailored to key student-facing roles. 

  • To book onto any of the in-person training, please complete this form.
  • All in person training will be delivered at: Student Welfare and Support Services, 3 Worcester Street, Oxford, OX1 2BX.
  • To arrange a bespoke session for groups of 10 or more staff, please email supportservice@admin.ox.ac.uk.

Find out more about the trainings offered by the Support Service:

For all university staff, including Junior Deans 

Responding to Student Disclosures of Harassment and Sexual Misconduct is a 30-minute online session developed for all university staff. The training provides guidance on recognising, responding to, and referring on students who have experienced harm, including harassment, stalking, sexual misconduct, and domestic abuse, as well as students who have been reported for causing harm. It introduces key support services and reporting options, outlines staff responsibilities, and offers practical advice for handling disclosures sensitively and appropriately.  

More information, including how to access this training, will be shared in due course.  

We recommend completing this session before booking onto in-person training.   

For college welfare teams 

Working with Survivor Students is a 3-hour in-person workshop designed to upskill university and college welfare staff in supporting student survivors of sexual harassment and violence. The training covers sexual misconduct, safeguarding, trauma-informed support, and handling disclosures through interactive activities and case studies. It aims to promote student wellbeing by building staff confidence and improving practice.  

When: 7th Week of every term.

Michaelmas term 2025: Wednesday 26 November, 10.00 - 13.00.  

Hilary term 2026: Wednesday 4 March, 10.00 - 13.00.  

Trinity term 2026: Wednesday 10 June, 10.00 - 13.00.   

For college welfare teams 

Supporting Reported Students is a 3 hour in-person training, designed to support college teams in responding to, and supporting students who have been reported for, or accused of sexual misconduct. The training includes responding to disclosures of harmful sexual behaviour or allegations, the impact of shame, the language we use and how to work with students in a way ensures they feel heard, validated and supported. Using interactive activities, case studies and practical guidance, the session equips staff to respond to Reported Students with confidence. 

When: Dates TBC 

For Porters and Security Staff 

First Response to Incidents of Sexual Violence is a 3-hour in-person workshop designed for university and college staff in front-line roles, such as Porters and staff in Security Services, who may act as first responders in incidents involving sexual violence. The training focuses on trauma-informed approaches to disclosures, covering topics such as understanding trauma responses, building trust and safety, responding in the moment, and managing the impact of sexual violence. Using case studies and practical guidance, the session equips staff to respond with empathy, clarity, and confidence.  

When: 5th Week of every term.

Michaelmas term 2025: Wednesday 12 November, 10.00 - 13.00.  

Hilary term 2026: Wednesday 18 February, 10.00 - 13.00.  

Trinity term 2026: Wednesday 27 May, 10.00 - 13.00.   

Mental Health Awareness Training

There are a range of training options open to all staff across the University, including tailored mental health awareness trainings for specific groups and settings. Training is offered on a regular basis at 3 Worcester Street and can also be delivered on site. Training is delivered by clinically qualified and experienced trainers familiar with the structure of the university, the shape of college life, the intensity of academic terms, and the diversity of the student population. 

For further information about our training options and training fees, please contact Dr Ruth Collins, Staff Mental Health Training Service Lead at mha.training@admin.ox.ac.uk

Find out more about the training sessions on offer:

With a growing number of students in the UK reporting mental health difficulties, it is important that staff feel confident and equipped to respond with confidence and consistency when encountering a student in distress. The focus of this training is to deliver a context-specific introduction to mental health awareness focusing on issues most relevant to the adolescent and young adult age group, and tailored to the specific Oxford context. This Mental Health Awareness training is offered to all staff to promote a unified and informed approach to student welfare in alignment with Oxford’s Student Wellbeing and Mental Health Strategy. The training aims to enhance participants’ understanding of mental health challenges and strengthen their ability to support students in distress with empathy, clarity, and appropriate action.  

This training provides practical guidance and skill development across the following key areas:  

  • Recognising and responding to common mental health presentations  
  • Understanding the spectrum of mental health and wellbeing  
  • How to have a well-being conversation  
  • Applying practical techniques to assist students in distress  
  • Identifying and managing risk, including self-harm and suicide  
  • Maintaining boundaries, information sharing and record keeping  
  • Guidance on when, where, and how to make appropriate referrals 

Sessions are available on site for up to 25 participants at a cost of £620, or twice termly at 3 Worcester Street for individuals, at a cost of £62.

Follow the links below to book upcoming sessions at 3 Worcester Street:

Thursday 30 October 10am - 1pm

Tuesday 11 November 1 - 4pm

Mental health challenges are increasingly prevalent in the workplace, with approximately one in six adults experiencing symptoms related to mental ill health. This half-day training session provides participants with essential knowledge and practical skills to support mental wellbeing in the University context. The session provides practical guidance on recognising signs of mental distress and offers strategies for effectively supporting both personal wellbeing and that of colleagues who may be experiencing difficulties. Key topics include:  

  • Recognising signs and symptoms of common mental health difficulties   
  • Active listening  
  • Establishing and maintaining professional boundaries  
  • Confidentiality and record keeping  
  • Risk management, including the risk of self-harm and suicide   
  • Discussion of context specific case studies   
  • Strategies contributing to the development of a safe and healthy working environment.

Sessions are available on site for up to 25 participants at a cost of £620, or twice termly at 3 Worcester Street for individuals, at a cost of £62.

Follow the links below to book upcoming sessions at 3 Worcester Street:

Tuesday 14 October 10 am - 1pm
Tuesday 18 November 1 - 4pm

According to the Health and Safety Executive (HSE), 1.8 million workers experienced work-related ill health in 2022/23, with stress, depression, and anxiety comprising half of these cases. Managers play a key role in recognising and responding to signs of mental distress within their teams, and in fostering a psychologically safe and supportive work environment. This half-day training session is designed to equip managers with the knowledge and practical tools necessary to promote mental wellbeing, respond effectively to challenges, and contribute to a healthier workplace culture. These sessions are available to all line managers, supervisors and principal investigators.  

Key topics include:  

  • Identifying and responding to mental health difficulties within teams   
  • Understanding and managing workplace stress  
  • Implementing and supporting reasonable workplace adjustments  
  • Managing sickness absence and facilitating successful return-to-work processes  
  • Creating and sustaining a healthy working environment  
  • Self-care for managers  

It is highly recommended that you attend the Mental Health Awareness: Supporting Colleagues in the Workplace training before attending this training.

 

Sessions are available on site for up to 25 participants at a cost of £620, or twice termly at 3 Worcester Street for individuals, at a cost of £62.

Follow the links below to book upcoming sessions at 3 Worcester Street:

Tuesday 21 October 1 - 4pm
Thursday 13 November 10am - 1pm

Sexual Harassment and Violence Support Service


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If you are having any difficulties booking onto training, or need to contact us, please email supportservice@admin.ox.ac.uk.