Student distress may become apparent in a variety of ways. Some students may be open about their difficulties and proactive in discussing them with you. Others may cope by denying difficulties, denying difficulties, in which case these may become apparent through changes in the student’s appearance or manner, in the consistency and quality of their academic work.
For detailed guidance on recognising mental health difficulties see the Student Mental Health Policy.
You should refer a student to the Counselling service if you are concerned about the student and either:
- you do not have a personal relationship with the student, or
- the relationship feels over-close or too intense, and you have the sense that the student is coming to expect more involvement from you than you are willing or able to give. Even if you have a good relationship with the student it may be that the problem they are bringing to you makes you feel uncomfortable or is beyond the remit of your pastoral role.